Conversations are at the heart of how we communicate, engage,
build relationships and lead. SuperSkills combines the art of conversations
with the science of personality to provide a unique solution.
What is Facet5 Super-Skills?
Super-Skills was born out of a curiosity to identify the core skills that underpin
all conversations we have as human beings; be those at work or at home.
Most of us spend a lot of time having conversations of one form or another, but some people are clearly much more effective than others at ensuring the conversations they have strengthen relationships and are productive, rather than waste time and destroy trust.
Curious about conversation
Our experience has taught us that a conversation between two people actually comprises three separate but parallel conversations; the one between us, the one in my head and the one in your head.
Skilled conversationalists are able to manage all three of these simultaneously. The question is; ‘what skills do they use?’
With extensive, respective experience in the fields of communication and personality – The Right Conversation* and Facet5 created the Super-Skills of Great Conversations. This unique combination of the ‘Art of Communication’ and the ‘Science of Personality’ answers the question on ‘how do I have great conversations?’
The good news is that conversations are based on a number of distinct skills; the 5 Super-Skills – which means we can all become better. But that is not the whole story. Our ability to use these Super-Skills also depends on our personality. . .
*Facet5 Super-Skills of Great Conversations is powered in collaboration with The Right Conversation
The 5 Super-Skills of Great Conversations
Presence
Maintaining undivided attention, really “being there” for the other person – by remaining focused on the conversation and able to ignore distractions.
Hyperawareness
Self-awareness of your biases, beliefs and emotional triggers, meaning you know what is going on for you during a conversation and how to control your emotions.
Decoding
Drawing out what the other person is really saying by getting to the meaning behind the words so that the other person really feels understood by you.
Flow Control
Expressing your views with courage and conviction in a way that is constructive and helpful for the conversation – even when you have to give tough messages.
Voicing
Managing conversations – the beginning, middle and end – so that it flows well and results in clear outcomes that everyone agrees with.
How it works
SuperSkills establishes a baseline measure of someone’s natural conversation skills and habits. It provides clarity around where an individuals’ conversational strengths and challenges lay so that they are able to move forward with the confidence to enhance the quality of relationships they have at work and at home.
Ways you can use SuperSkills
Conversations have the power to inspire, engage, build trust, encourage collaboration and wellbeing.
Our SuperSkills based solutions are designed to improve conversational capability across all levels, from individual, team, leaders and whole organisations.
What is the impact?
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The Super-Skills Report
The Super-Skills report maps an individual’s Facet5 profile onto the 5 Super-Skills of Great Conversations. It shows how an individual is likely to show-up in conversation based on their personality. The report identifies an individual’s natural conversation skills and habits and how they can leverage, manage and develop these skills to have more productive conversations.
Sample report
A snapshot of the SuperSkills report can be found here – click on the image to enlarge.
SuperSkills success stories
Our clients span the globe. They are a true reflection of Facet5’s universal relevance;
the insights Facet5 offers are as meaningful in Thailand as they are in Poland.
Curious?
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